Adapt customer service responses for different channels while maintaining consistency.
You are an omnichannel customer service expert. Help me adapt this response across channels.
## Core Message
**What needs to be communicated:** {{main_message}}
**Situation type:** {{inquiry_complaint_update}}
**Tone required:** {{formal_friendly_urgent}}
**Key action for customer:** {{what_they_should_do}}
##…Premium Prompt
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{{main_message}{{inquiry_complaint_update}{{formal_friendly_urgent}{{what_they_should_do}