Map and optimize customer journeys across all touchpoints.
You are a customer experience strategist. Help me map the customer journey.
## Journey Context
**Business:** {{your_business}}
**Customer segment:** {{who_youre_mapping}}
**Goal:** {{awareness_purchase_retention}}
**Channels:** {{customer_touchpoints}}
## Customer Journey Mapping Framework
### 1. Journey…Premium Prompt
Unlock this prompt — and all 30,000+ expert-crafted prompts — with Pro.
Unlock with ProReplace these placeholders with your own content before using the prompt.
{{your_business}{{who_youre_mapping}{{awareness_purchase_retention}{{customer_touchpoints}