Create comprehensive after-hours emergency handling protocols and scripts
Create comprehensive after-hours emergency protocols for a dental practice. Practice name: [PRACTICE NAME]. After-hours coverage: [ANSWERING SERVICE/CELL FORWARDING/OTHER]. Create: 1) Voicemail script for after-hours with emergency instructions, 2) Answering service script and decision tree, 3) Emergency classification guide (true emergency vs. can wait), 4) Phone triage scripts for common emergencies (knocked out tooth, severe pain, broken tooth, swelling, bleeding, lost crown/filling), 5) Home care instructions for each scenario, 6) When to go to ER vs. wait for office, 7) On-call doctor protocol, 8) Emergency patient intake form, 9) Follow-up documentation requirements, 10) Fee schedule for emergency visits: [FEES], 11) Non-patient emergency policy, 12) Morning follow-up procedure. Emergency scenarios requiring immediate care vs. next-day care clearly defined. On-call rotation schedule template.
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[PRACTICE NAME][FEES]