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HomeAutomationsWebhook to Multi-Channel Alert (Make)
MakeDevOps & InternalIntermediate4 steps

Webhook to Multi-Channel Alert (Make)

A Make scenario that receives a webhook event and broadcasts it simultaneously to Slack, email, and SMS so critical alerts reach everyone instantly. Ideal for incident or high-priority notifications.

WebhookSlackEmailTwilio

How it works

  1. 1Trigger: custom webhook receives an alert payload
  2. 2Module: post the alert to Slack
  3. 3Module: send the alert email
  4. 4Module: send an SMS via Twilio

Setup

  • Create a custom webhook in Make and note its URL.
  • Connect Slack, email and Twilio modules.
  • Map the incoming message field to each channel.
  • Send a test payload to verify all three channels fire.

Workflow JSON

{
  "version": "1.0",
  "platform": "make",
  "name": "Webhook to Multi-Channel Alert",
  "flow": [
    {
      "id": 1,
      "module": "gateway:customWebhook",
      "type": "trigger",
      "mapper": {
        "hook": "alerts"
      }
    },
    {
      "id": 2,
      "module": "slack:createMessage",
      "type": "action",
      "mapper": {
        "channel": "#incidents",
        "text": "ALERT: {{1.message}}"
      }
    },
    {
      "id": 3,
      "module": "email:sendEmail",
      "type": "action",
      "mapper": {
        "to": "oncall@example.com",
        "subject": "Incident Alert",
        "text": "{{1.message}}"
      }
    },
    {
      "id": 4,
      "module": "twilio:sendMessage",
      "type": "action",
      "mapper": {
        "to": "+15555550123",
        "body": "ALERT: {{1.message}}"
      }
    }
  ]
}

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